Privacy Policy

1. Introduction

SiteBuild ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information You Provide: When you sign up for our services, fill out a form, or contact us, we may collect:

• Full name
• Business name
• Phone number
• Email address
• Business address and service area
• Payment and billing information

Automatically Collected Information: When you visit our website, we may automatically collect:

• IP address and approximate geolocation
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and navigation paths
• Referring URLs and search terms

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies including the Meta Pixel to understand how visitors interact with our website, measure advertising effectiveness, and deliver targeted ads. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services (website building, receptionist services, and related features)
• Process transactions and send related information
• Communicate with you, including responding to inquiries and sending service updates
• Send marketing communications, including calls, texts, and emails (with your consent)
• Improve our website, services, and customer experience
• Detect, prevent, and address fraud or technical issues
• Comply with legal obligations

4. Telephone Consumer Protection Act (TCPA) Disclosure

By providing your phone number and checking the consent box on our sign-up form, you provide prior express written consent to receive:

• Marketing calls and texts from SiteBuild and on behalf of SiteBuild
• Calls made using an artificial or prerecorded voice
• Calls and texts sent via an automated telephone dialing system or automated texting system

Consent is not a condition of purchase. You may revoke consent at any time by contacting us at support@sitebuild.co or by replying STOP to any text message. We will honor all revocation requests within 10 business days.

Message and data rates may apply. Message frequency varies.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our business (hosting, payment processing, phone services, analytics)
• Advertising Partners: Platforms such as Meta (Facebook/Instagram) for ad targeting and measurement, using tools like the Meta Pixel
• Legal Requirements: When required by law, regulation, subpoena, or court order
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may also retain information as necessary to comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, data is securely deleted or anonymized.

7. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (SSL/TLS), secure data storage, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Access and Correction: You may request access to, correction of, or deletion of your personal information by contacting us.

Opt-Out of Marketing: You may opt out of marketing communications at any time by replying STOP to text messages, clicking "unsubscribe" in emails, or contacting us directly.

Do Not Track: Our website does not currently respond to "Do Not Track" browser signals.

9. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Not be discriminated against for exercising your privacy rights

To exercise these rights, contact us at support@sitebuild.co.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will promptly delete it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

SiteBuild
Email: support@sitebuild.co
Phone: (800) 555-1234